Return & Exchange Policy

Our goal is complete customer satisfaction.

Return Period

Returns can be requested within 14 days of receiving your order.

Return Conditions

Products must be unused, in original condition, and in original packaging.

Non-Returnable Items

Used products, coffee products after opening, and damage resulting from misuse cannot be returned.

Defective or Wrong Products

If you receive a damaged or incorrect product, we will replace or refund it free of charge.

Return Process

  1. 1.Contact customer service
  2. 2.Specify the reason for return
  3. 3.Ship the product back to us
  4. 4.Receive your refund within 5-10 business days